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When an Exchange Information Store (IS) backup is performed with Backup Exec 11.0 utilizing the Granular Restore Technology (GRT), and the backup job is written to tape, some Exchange Mailboxes may not appear in the (granular) restore selections. This is specifically caused by a difference between the Mailboxes Active Directory mail attribute (initial SMTP address)…

In previous versions of Backup Exec, individual Exchange mailboxes were backed up separately from the Information Store so that individual mailboxes could be restored. Backup Exec 11d now supports a new feature called Granular Restore Technology (GRT) which allows the restore of individual mailboxes from the backup of the Information Store. For more information on…